Service -Term & Condition

TERMS AND CONIDITIONS

PUBLIC DISCLAIMER: WE ARE NOT A LAW FIRM NOR CAN WE GIVE YOU LEGAL ADVICE.
WE ARE CYBERSECURITY CONSULTING FIRM, FOCUS ON HELPING OUR CLIENTS TO COMPLY WITH CYBERSECURITY AND PRIVACY LAWS AND REGULATIONS BY PERFORMING IT AUDIT AND SECURITY ASSESSMENTS AND IMPLEMENTING REQUIRED CONTROLS TO COMPLY WITH LAWS AND REGULATIONS. SHOULD YOU NEED LEGAL ADVICE, CONTACT AN ATTORNEY.

1. We are a full-service cybersecurity consulting and cyber regulation compliance company.

2. We are not a law firm or attorney and cannot give you legal advice.3. All services are offered here subject to the scope of work, and process of full payment in advance to schedule our service.

4. All services will be performed by experienced, trained specialists, oversee, supervised, and sign-off by executive cybersecurity experts.

5. We are flexible to work in your time zone, as agreed able by you and us.

6. You understand and agree that this is a written contract made today between the client (You, or Service Requestor and the SecurityAuditors.Com, Cybersecurity Associates, Inc (Service Provider) to request the specific Cyber Security Consulting or Cyber Audit to service your specific needs.

7. This is a legal contract and upon signing and executing, is considered a fully legal document to abide by all the terms and conditions as stated in this agreement.

8. You understand and agree that by ordering our specific service, you are booking our specified professional services to serve your specific needs and objectives for your business.

9. You can cancel your service order any time before (5) business days on the scheduled service date to avoid a 20% service order cancellation fee.

10. You understand and agree that Professional Service rendered, and it cost, is non-refundable.

11. Parts, Software, hardware, or appliance is purchased by us to implement, subject to return as per the software or hardware sales policy and terms and condition

12. You understood and agree that any dispute that arose out of this service order and/or services performed will be arbitrated through the American Arbitration Association (AAA) over Court legal action. The client will require to open an Arbitration Claim case and be responsible to pay all the arbitration costs, and the location will be where the service provider’s office or executive management is located at the time. The client damages claim cannot be exceeding the service order cost, which they paid.

13. You understand and agree that during our service engagement, you and your staff will timely cooperate in providing us the information, which is necessary to provide and complete our services.

14. You understood and agreed on any delay in obtaining the information will impact the delay on the project timeline and schedule, and deliverable along with the impact on increasing the cost at hour hourly rate at $200 hourly, due to exceeding the projected preset hours on defined and/or proposed project budget.

15. If you have multiple offices located at a distance exceedingly over 75 miles and/or Out of State, you understand and agree to pay all travel, travel time hotel, and lodging accommodation-related expenses.

16. You understand and agree that any extended service (time, labor, and parts) if deployed, and service is performed in good faith without making advance payment. Upon completing the services and submitting the invoice, you agreed that invoice payment is paid within (7) days to avoid any late fee of $100 plus 10% interest and add any undue debt collection, legal cost including attorney fee to recover unpaid balance.

17. You understand and agree that we will deploy a qualified resource from our team of professionals to meet your specific project objectives. All unpaid disputes on the payment not paid, be handled by debit collection and the court of law should it necessary to restore and recovery of the unpaid invoice funds.

18. Due to Covid-19 or Until COVID-19 19 exposure and to protect the health of safety of your staff and our staff, all work be performed remotely using technology office tools (WebEx, Zoom, and any other methods or tools), except those requires to be onsite to implement security hardware, software or any other controls that require to be onsite. All good health and safety measures are taken should an onsite visit warrant to handle any urgency or emergency or incident related matter.

19. All our work be performed by qualified, trained, and experienced staff, specialist, engineers, and subject matter cybersecurity expert, and be supervised, reviewed, and signed off by Cybersecurity Professional (CISSP, CISA, CISM, CRISC, CDPSE, MCSE, CCNA or other equivalent designation) to assure our confidence.

20. You understand and agree to pay for all software, tools, utilities, online annual subscriptions, and hardware equipment or appliance should it be required as part of risk assessment, audit, or implementation to secure the client assets.

21. All or any due or delivery reports be given to the client If or when necessary within 10-20 days of the services, except responding to an external regulatory audit response.
You understand that all of our communication in any format (oral, verbal, or written), risk assessment reports and material be strictly privileged, and confidential and would not and/or should not be shared without written consent and approval.

22. Online terms and conditions subject to change anytime without any notice to consumers.
We reserve the right to refuse our services at our own discretion and judgment in light of factors included but not limited to scope, timeline, resource, cost, and suitability.

Updated on 1/16/2021, Executive Management

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